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FAQ about how to buy fish online :

All the questions you want to ask about buying fish online are listed here . If you find anything missing , then just ping us and we will be glad to assist you

Delivery FAQs:

At present we deliver throughout Chennai as follows .

Now 2 Hours Express Delivery is available to the Following Areas upto 4pm in Chennai : Adyar, Alwarpet, Aminjikarai, Anna Nagar, Ashok Nagar, Besant Nagar, Broadway, Central, Chepauk, Chetpet, Choolai, Choolaimedu, Egmore, Foreshore Estate, Gopalapuram, Kelly’s, Kilpauk, Kodambakkam, KK Nagar, Kotturpuram, Mannady, Mandaveli , Mylapore, Nungambakkam, Parrys, Poes Garden, Perambur, Purasawalkam, R.A.Puram, Royapettah, Santhome, Saligramam, Seven Wells, Sowcarpet, Shenoy Nagar, Teynampet, Thiruvanmiyur, Thousand Lights, T.Nagar, Triplicane, Taramani, Veppery, CIT Colony , Nandanam , Mahalingapurm , Valluvar Kottam , Pondy Bazaar , West Mambalam , CIT Nagar , Anna Nagar West , Anna Nagar East , Koyembedu , Mogappair West , Nolambur , Velachery, Otteri , Pattalam , Vyasarpadi , Thiru.Vi.Ka Nagar , Periyar Nagar , Walltax Road , Elephant Gate , Kondithope , Mint , Royapuram , Vadapalani , Jafferkhanpet , Virugambakkam , Alwar Thiru Nagar .

List of other areas we deliver in Chennai :  Nesapakkam , Ekkatuthangal , Guindy , Nandambakkam , Kattupakkam , Valasarawakkam , Alapakkam, Porur , Ramapuram , Manapakkam , Iyyappanthangal , Poonamalle, Kandanchavadi , Perungudi, Thoraipakkam , Karapakkam, Sholinganallur , Egattur , Semmancheri , Sirucheri , Thalambur , Kottivakkam , Palavakkam , Neelangarai , Injambakkam , Vettuvankeni , Akkarai , Uthandi, Navalur , Nookampalayam, Padur, Panaiyur, Perumbakkam, S.Kolathur, Santhosapuram, Keelkattalai, Adambakkam , Ullagaram , Puzhudivakkam, Nanmangalam , Vanuvampet , Madipakkam , Kovilambakkam , Pallikaranai , Selaiyur , Raja Kilpakkam , Little Mount , Saidapet , Guindy , St.Thomas Mount , Alandur , Meenambakkam , Pallavaram, Chrompet, Tambaram East , Nerkundram , Madhuravoyil, Velappanchavadi , Vanagaram , Thiruverkadu ,Kanagachathiram , Thangal , Kaladipet , Thiruvottiyur , M.K.B.Nagar ,  Peravallur , Kodungaiyur , Kolathur , Madhavaram , Tondiarpet , Old Washermenpet .

One day before order is mandatory for the following areas : Ambattur, East Tambaram, Gerugambakkam, Kattupakkam, Kolapakkam, Kundrathur, Moulivakkam, Mugalivakkam, Pammal, Poonamalle, Ramapuram, Tambaram West, Thirumullaivoyal, Ullagaram .

Do you home deliver fresh seafood to other cities like Bengaluru, Hyderabad , Delhi , etc ? Supreme Seafoods ships fresh seafood to Bangalore,Hyderabad,Coimbatore,Madurai, Tirichy and almost throughout India .We do not have outlet anywhere in India .

We can ship fresh seafood to Bengaluru , #Hyderabad , #Delhi , #Mumbai , #Kolkata , #Coimbatore , #Chandigarh , #Erode , #Goa , #Gurgaon , #Hosur, #Jaipur, #Kakinada , #Kochi , #Lucknow , #Mysuru , #Noida , #Madurai , #Nagpur , #Nellore, #Guntur, #Patna , #Puducherry , #Pune , #Salem , #Thanjavur , #Tirichy , #Tirupati , #Tiruppur , #Trivandram , #Vellore , #Vizag , #North , #South , #East , #West , #India . In fact anywhere there is direct air / rail / bus connectivity in India . Minimum Order Value and Quantity differs according to the destination . Outstation packing can be made to withstand up to 24 hours journey, available for your seafood orders . Call 044-40287777 now to book your favorite seafood orders .

We have 6 delivery slots from 09.30 am till 6.30 pm . The cut off time for orders is atleast 2 hours before the delivery time slot . That is for 09.30 am slot , orders can be placed previous day or before 7.00 am on day of delivery . Delivery for 10.30 am slot will be done between 7.30 am and 10.30 am. 

Product FAQs:

Which fish is rich in Omega 3 ?

Fish rich in Omega 3 are 1. 2. 3. 4. 5. Herring fish ( Hilsa fish ) 6. 7. 8.White Pomfret fish ( Vawal fish ) 9. Black Pomfret fish ( Black Vawal fish )10. Crab meat ( Nandu Kari

Which fish has no bones?

Sharks and Rays do not have bones . However you can get the bones removed when you ask for cuts like fillets, fish fingers, boneless cubes, bread slices.

How do you guarantee freshness of the sea food?

We take extreme care while handling and processing the sea food which is sourced from fish landing centers. Our purchase team is trained to identify and buy only quality seafood. All the items are packed in specially imported multi-layered bags to prevent the migration of Oxygen and water vapour so that the original taste of the seafood is retained while any sort of bacterial action is prevented. In addition imported insulated boxes are used to deliver the products at your home. These boxes ensure the maintenance of low temperature by preventing the heat and UV ray penetration from the sun and surroundings. All these procedures meticulously followed by us will ensure the freshness of the sea food for a minimum period of 3 to 5 hours after packing.

What is the reason for the chillness of the seafood delivered?

The chillness of the fish/seafood delivered is due to the ice packs in the delivery box and also the standard pre-cooling process at our place.

Order FAQs:

How to order fresh seafood, chicken & mutton in chennai and what are the delivery timings?

You can order fresh seafood in Chennai from Supreme Seafood through online by signing up or through Phone by calling 044-40287777 . Previous day orders and same day orders with express delivery to most areas is available . The delivery of the items to the customer premises can be done from 7.30 AM till 6.30 PM during all days of the week including Sundays .

What is the order and delivery timing ?

We deliver from 7:30 am till 6:30 pm. Order cut off time for same day delivery is 3:30 pm . Orders placed after 3:30 pm will be delivered next day. We deliver on ALL days .

What is your minimum order value? What if I want to order for less than that value?

At present we have fixed Rs. 400- as the minimum order value, excluding delivery charges. There is no minimum order quantity . You can mix and match different seafood, chicken or mutton according to your requirement . We charge a nominal amount of Rs. 55 as delivery charges for all orders .

Payment FAQs:

What are the payment options available ?

At check out when you choose "Pay using Razor Pay " you will find options for payment using

Login / Sign up / Cart FAQs

1. Unable to click on cart or any other buttons on my mobile phone .

Please refresh your browser and try again . Or you can try from the desktop . 

 2. I placed my order but I did not get delivery . Please make sure you click the confirm order button before you sign out . You will receive order confirmation  sms if your order is placed . If you choose Razorpay payment option , please make sure to complete the payment . Only after that the order will be placed with us .

General FAQs:

What Your prices seem to be slightly high. Why?

“Usually the seafood purchased from the market will have to be cut and cleaned in case of fish . For prawns it has to be peeled and de-veined. So after the cleaning process you will end up with 25 to 40% less weight depending on the type of fish / prawns. Supreme Seafood offers you exactly one kg or half a kg weight, after the cleaning and cutting process . You will receive precisely the weight of your order whether it is steaks or peeled prawns or whole fish (without gutted ). Which makes it look like the price is more but actually what you buy is what you get . You get full value for your money. However , when you order skinless and boneless cuts , the nett weight will reduce accordingly .

Where is your retail outlet located?

At present we do not have any retail outlets in Chennai or other cities . All cutting and cleaning operations are carried out in a centralized processing area in Chennai.

Do you accept bulk orders or party orders?

Yes, we can supply bulk quantities of seafood needed for family functions such as marriages, get together, parties as well as to corporate customers such as Hotels, Restaurants, Clubs, Caterers, etc. Party orders are accepted from one week before date of delivery. Full payment is required in advance for bulk orders.